--- title: Case Study - Reimagine Ticketing & CRM description: Case Study - Reimagine Ticketing & CRM image: https://www.foglightsolutions.com/hubfs/people_in_museum.png --- # Case Study - Reimagine Ticketing & CRM July 7, 2020 by Eddie Blazer One of our service offerings is working with cultural and arts organizations that want to migrate to Salesforce from systems like Tessitura and Raiser’s Edge. A challenge we’ve repeatedly noticed with these projects is with integrating their Ticketing & Admissions system with their new CRM system in a way that adds value beyond just synchronizing data. Accounting processes and integration add additional complexities! We’ve written a case study to share our observations and learnings. Download it [here](https://www.foglightsolutions.com/hubfs/Foglight_Solutions_October_2021/pdf/Foglight-CaseStudy-TPL-NonProfitCultural.pdf). If you’re a non-profit and would like help with migrating to Salesforce and integrating with your ticketing system, click the contact button below. [Contact Foglight Solutions](https://www.foglightsolutions.com/contact-us) [![Email icon](https://www.foglightsolutions.com/hubfs/icon_email.svg) ](mailto:?subject=https://www.foglightsolutions.com/blog/case-study-reimagine-ticketing-crm/) ![Eddie Blazer](https://www.foglightsolutions.com/hubfs/eddie_blazer-1.jpg) ## ABOUT THE AUTHOR #### Eddie Blazer | Partner Eddie Blazer is founder and President of Foglight Solutions. He’s passionate about delivering high value business solutions to help clients develop deeper connections with their customers. [![arrow](https://www.foglightsolutions.com/hubfs/raw_assets/public/Foglight_Solutions_October_2021/images/icon_arrow_lft.svg) Previous ](https://www.foglightsolutions.com/blog/why_your_project_deserves_a_project_manager) [Next ![arrow](https://www.foglightsolutions.com/hubfs/raw_assets/public/Foglight_Solutions_October_2021/images/icon_arrowrgt.svg) ](https://www.foglightsolutions.com/blog/how-to-advanced-revenue-recognition-in-npsp-asl/)